A survivor looks at the camera

Are you experiencing domestic abuse?

You are not alone

If you are in an emergency, please call 999

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Do you change your behaviour because you are frightened of your partner’s reaction?

Is your partner jealous or possessive?

Do you feel like you’re walking on eggshells?

Do you feel controlled, or isolated?

How we can support you

find out more about how Refuge can help you.

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Ways of getting in touch

What is it like to contact the Helpline?

We are a team of highly-trained, female advisers

We won’t judge you or tell you what to do; we are here to listen.

We will empower you

We will empower you to understand your options and support you to make any decisions about the future.

We can support you to increase your safety

We can help you find a refuge place, or other specialist services.

We can talk in confidence

We can talk in confidence, in many different languages, 24-hours a day, 365 days a year, for as long as you need.

Please be aware this video contains audio.

Aisha’s story

“When I spoke to friends, they didn’t really understand what I was trying to say. But the moment I spoke to the Helpline, they understood what I was talking about. They helped me realise this was a thing that happens to people. It made me feel sane. The Helpline adviser made me believe it is possible to change things.”

Zara’s story

The Helpline turned things around for me and my children. Before I called, I just felt like my whole world was crumbling down. I could not keep living in that situation and had come to the point where I needed to choose between life and death. Just hearing someone pick up the phone reassured me. It gave me the hope I urgently needed.